Privacy Policy

This website is operated by ASE Digital | FJOLD.

For all privacy-related questions, please contact us at getjore@gmail.com.

We may collect the following personal data when you interact with our website:

• Name and contact details (email, phone number, billing and shipping address)
• Payment information (via trusted third-party processors)
• Order details and shipping preferences
• IP address, browser/device type, and usage activity on our site
• Any data submitted through forms, such as newsletter sign-ups or customer service inquiries
• Reviews or survey responses

We do not collect or store your full credit card details. Payments are handled securely by third parties such as Stripe, PayPal, and Shopify Payments.

We only process your personal data when we have a legal basis to do so. This includes:

• To process and fulfill your order
• To send order updates, shipping notifications, or review requests
• To deliver newsletters or offers if you opt in
• To improve our site and user experience
• To comply with legal obligations

We may also use cookies (see Section 8) to analyze website traffic and personalize content.

We rely on the following lawful bases:

• Contractual necessity (e.g. to ship the product you ordered)
• Your consent (e.g. for marketing emails)
• Legal obligations (e.g. tax laws)
• Legitimate interest (e.g. website analytics, fraud prevention)

You may withdraw consent at any time by clicking "unsubscribe" in emails or contacting us directly.

We only share your data when absolutely necessary, including with:

• Shopify – eCommerce platform
• Stripe & PayPal – payment processing
• Our shipping and fulfillment partners – to deliver your order
• Google (Gmail) – customer service communications
• Social media platforms (e.g. Facebook, Instagram) when you interact with our accounts

We require all partners to uphold strong security standards and never sell your data. Some of our partners are located outside the EU/EEA. In such cases, we use legally approved mechanisms (like the EU's Standard Contractual Clauses) to protect your information.

We retain your personal data only as long as needed for the purpose for which it was collected or as required by law:

• Order information: kept for 7 years for tax/accounting
• Customer support correspondence: kept for 2 years
• Marketing data: until you unsubscribe
• Inactive customer accounts: deleted after 2 years

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccuracies
• Delete your data ("right to be forgotten")
• Object to or restrict processing
• Withdraw consent
• Request your data in a portable format
• Lodge a complaint with a data protection authority

To make a request, contact us at getjore@gmail.com. We'll respond within 30 days.

We use cookies and pixels for:

• Website functionality
• Analytics (e.g. Google Analytics, Shopify Reports)
• Personalized advertising via social platforms like Meta Ads

You can control your cookie preferences via the pop-up banner or browser settings.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us and we will delete the information.

We take security seriously and implement industry-standard measures, including:

• SSL encryption
• Access control
• Encrypted data storage
• Monitoring & intrusion detection systems

While we work hard to protect your data, no system is 100% secure. We encourage you to use strong passwords and safeguard your login information.

If a breach occurs that affects your personal data, we will notify you as required by law, including via email where appropriate.

If you are a California resident, you have the right to:

• Know what personal information we collect and use
• Request deletion of your personal information
• Opt out of sale or sharing of personal data
• Non-discrimination for exercising your rights

To exercise your rights under CCPA, contact us at getjore@gmail.com. We do not sell your personal data.

We may update this Privacy Policy from time to time. You will always find the most recent version on this page. If significant changes are made, we will notify you by email (if we have your address).

If you have any questions about this Privacy Policy or wish to file a complaint, please contact:

ASE Digital | FJOLD
Email: getjore@gmail.com

See also our Terms of Service and Refund Policy.